DIPA Solutions
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Service · 01

AI Services

Practical AI that ships to production.

We help companies put AI to work where it actually moves the needle — automating real workflows, surfacing answers from your own data, and building assistants your team and customers trust. No hype, no science projects: software that ships and earns its keep. We design and deploy AI agents that integrate with your existing tools — CRM, ERP and WhatsApp — for companies across LATAM, the US and Europe.

See our work

What we do

  • AI agents & automationTrending
  • RAG over your dataTrending
  • Voice & multimodal AITrending
  • Custom copilots & chatbots
  • LLM integrations & APIs
  • Evals, guardrails & monitoring

What you get

  • Discovery & use-case scoping
  • A working prototype in weeks, not months
  • Integration with your stack (CRM, ERP, data)
  • Guardrails, evaluations & monitoring
  • Deployment and team enablement

How we work

A clear process, no surprises

Demonstrable deliveries every week and direct communication with the people building your product.

01

Discovery

We understand the business, the users and the constraints. We leave with a clear scope and a realistic plan.

02

UX & Design

We prototype the experience and define the architecture before writing a line of production code.

03

Build

Short sprints with demonstrable deliveries every week. You see progress, not a report.

04

Evolve

We launch, measure and improve. We stay with the product after go-live, not just until delivery.

Related work

A few projects where this came to life.

AI Support Agent

Retail · LATAM

AI Support Agent

AI Support Agent
TOCO

Warranty · USA

TOCO

TOCO
Madryn Travel

Travel · LATAM

Madryn Travel

Madryn Travel

Related articles

Guides and insights on this service.

AI agents for customer support: ROI framework for mid-market teams

A practical ROI framework for AI support agents — what to measure, how to estimate savings, and how mid-market US and UK teams get to production without a year-long pilot.

Read article
AI agents for customer support: ROI framework for mid-market teams

Voice AI agent for calls: automating phone support in Mexico and Colombia

The phone is still key in LATAM and almost no one automates it well. A voice AI agent answers calls, queries your CRM, and books appointments 24/7. A practical guide.

Read article
Voice AI agent for calls: automating phone support in Mexico and Colombia

AI agent for WhatsApp: automating support and sales in Mexico and Colombia

WhatsApp is the #1 sales and support channel in LATAM. A well-integrated AI agent answers, queries your CRM, and closes sales without adding headcount. A practical guide.

Read article
AI agent for WhatsApp: automating support and sales in Mexico and Colombia

Frequently asked

Do we need a huge dataset to start?
No. Most of the value comes from connecting AI to the data and tools you already have. We start with one high-impact use case and a prototype.
Is our data safe?
Yes. We design privacy-first — your data stays in your environment, with access controls and clear boundaries on what models can see.
How fast can we see results?
Typically a working prototype in 2–4 weeks, then we iterate toward production.
Is an AI agent the same as a chatbot?
No. A traditional chatbot follows scripted flows. An AI agent reasons over your data, makes decisions and executes real tasks across your tools — answering, updating records or escalating on its own, with guardrails.
Can the agent connect to our CRM and WhatsApp?
Yes. We integrate agents with the tools you already use — CRM and ERP (Salesforce, HubSpot and more), WhatsApp, email and internal APIs — so the agent works inside your existing operation, not as a separate silo.

Senior nearshore teams that ship to production — no juniors, no middlemen.

Let's talk

Let's work together so we can help you reach new heights.

Tell us what you need. In a first call we understand the context and tell you honestly whether and how we can help.